Do you deliver all over Pakistan?

Yes. We ship nationwide through trusted partners like TCS, Leopards, and other courier services.

How long does delivery take?

Delivery time depends on your location:

  • Major cities: 2–5 working days
  • Remote areas: 4–8 working days

Weather, public holidays, and sales rush may cause small delays.

Do you offer Cash on Delivery (COD)?

Yes. COD is available in most areas across Pakistan. Keep the exact amount ready at delivery. COD fee (if any) is non-refundable.

What if my parcel arrives damaged?

If the parcel looks opened, crushed, or tampered:

  • Take clear photos or video before opening
  • Contact us immediately with evidence

We’ll review and guide you with a replacement or return if eligible.

Can I return or exchange my order?

Yes — only if:

  • The item is damaged, defective, or incorrect
  • You contact us within 3 days of delivery
  • The item is unused, unwashed, with original packaging and tags

Note: Sale items, accessories, and customized products are not eligible.

Who pays the courier charges for returns?
  • If it’s our fault (wrong item or defect), we cover the courier cost.
  • For size or personal preference exchanges, customer covers shipping.
What happens if I don’t receive order confirmation?

We may try to confirm by call or WhatsApp. If we can’t reach you, the order may be delayed or canceled.

How can I track my order?

Once dispatched, we’ll share a tracking number through SMS or WhatsApp so you can follow your parcel online. Adipiscing primis torquent vivamus ut a condimentum neque ac.

What if I enter the wrong address?

Orders returned due to wrong address or phone number will require re-shipping charges before delivery again. Repeated issues may result in account restrictions.

Can I open the package before paying?

You can inspect it from the outside only.

Opening the parcel before payment is not allowed by courier companies.

How do I contact Tajirra support?

We’re here Monday–Saturday, 10:00 AM to 7:00 PM.

  • Email: info@tajirra.com
  • Phone / WhatsApp: 0321 7086561
  • Location: Ghanta Ghar Qadimi Shehar, Clock Tower, Faisalabad
Do you restock sold-out items?

Yes. Popular items are restocked regularly.
You can message us to check future availability.

Are product colors exactly the same as shown?

We try our best, but slight differences may occur due to lighting and screen display settings.