1. Eligibility

You must be at least 18 years old or have guardian approval to place an order.

2. Placing Orders

When you place an order, you confirm that all information you provide is correct. We reserve the right to cancel orders based on:

• Product availability
• Pricing errors or technical issues
• Fraudulent or suspicious activity
• Failure to verify the order

3. Pricing & Payments

• All prices are listed in Pakistani Rupees (PKR).
• Prices may change without notice depending on stock and market factors.
• We offer Cash on Delivery and other local payment options.
• COD service charges are non-refundable.

4. Shipping & Delivery

• We deliver across Pakistan through trusted couriers.
• Delivery times vary based on city and availability.
• If a customer is unresponsive or refuses the parcel without reason, re-shipping fees apply.

5. Returns & Refunds

Returns and refunds follow our official policy available on the Return & Refund Policy page.

Key points:

• Request within 3 days of delivery.
• Unused items with tags only.
• No returns on sale items, accessories, or customized products.

6. Product Images & Descriptions

We try our best to show accurate colors and details, but minor variations may occur due to screen settings or lighting.

Such differences do not qualify for returns based on customer preference.

7. Account Responsibility

You are responsible for keeping your account details secure and for all activity under your account.

8. Intellectual Property

All content on Tajirra—photos, designs, text, branding—belongs to us or our authorized partners and cannot be used without permission.

9. Fraud Prevention

Suspicious orders may be monitored or blocked. Repeated refusal of COD parcels may lead to account restrictions.

10. Liability

We are not responsible for delays, courier issues, or misuse of products after delivery.

11. Changes to Terms

These terms may be updated anytime. Continued shopping means you accept the latest version.