1. Information We Collect

We collect information necessary to process orders, provide support, and improve our services:

• Personal details: name, mobile number, email address, delivery address.
• Order & payment: items purchased and transaction method. We do not store full online payment card data on our servers.
• Automatically collected data: IP address, device and browser details, basic usage and browsing patterns.

2. How We Use Your Information

We use your data to:

• Process and deliver your orders.
• Communicate order status, returns, and support updates.
• Improve website performance, product selection, and user experience.
• Prevent fraud and protect the security of transactions.
• Send marketing or promotional messages only if you opt in. You can unsubscribe anytime.

3. Sharing of Information

We do not sell or rent your personal information. We may share limited data with trusted third parties when required to fulfill orders or for legal reasons, including:

• Delivery and logistics partners (for order fulfilment).
• Payment processors (to complete transactions).
• Legal or enforcement authorities when required by law.

All partners are required to keep your information secure and use it only for the purpose we shared it for.

4. Cookies and Tracking

Our site uses cookies to remember your cart, preferences, and to analyze site performance. You can disable cookies in your browser, but some features may not work properly.

5. Data Security

We implement reasonable technical and organizational measures to protect your information, including secure servers and encrypted connections. While we work to protect your data, no system can offer absolute security.

6. Your Rights

You can contact us to:

• Request access to the personal data we hold about you.
• Update or correct your contact details.
• Request deletion of your personal data (subject to legal or business retention needs).
• Opt out of promotional emails or messages.

To exercise these rights, contact us using the details below.

7. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, contact us and we will take steps to remove that data.

8. Pakistan-Only Operations

Tajirra operates exclusively within Pakistan. Our data handling and practices follow local laws, e-commerce norms, and reasonable security standards applicable in Pakistan.

9. Changes to This Policy

We may update this policy from time to time. When we make material changes, we will post the revised date at the top of this page.